When the alarm is set to utilize either the radio or a CD to wake you, the volume cannot be adjusted (so I am told by their tech support). Therefore, by "default" you wake to music at the highest level volume. Not exactly the way I want to wake up! Just a terrible design if the info I received from tech support is accurate. I doubt the accuracy of their info since the instructions say it can be adjusted. I just cannot seem to get it adjusted.
I followed the instructions on how to preset my favorite radio stations, there are only two. I find my station, press mode/program/clock, then memory and it jumps to another station or it goes crazy and just goes through every station. I got my 2 preset stations by pressing mode/program/clock twice. So I had my preset stations but did not know because there are no instructions, how to switch from one preset station to the other preset station. I called customer service at 1-888-9994215, the girl did not understand what I was saying, put me on hold twice then told me someone would call me back, that was 2 days ago. Does anyone in customer service know anything about this product? I have HM3817DTBLK, I purchased it at K-Mart on December 22, 2017 I'm really upset with this product. Low price doesn't help if it doesn't do what it's supposed to do and customer service doesn't understand when I speak to them. I feel like I wasted my money. I threw the packaging away because I expected the thing to work or I would take it back! Also, finding this site was VERY difficult.
Decent tv but I recently moved and lost my remote. Now no universal remote will allow me to run an autoscan. Can't run it from the buttons on the tv either. I can get all the way to where it says run autoscan Yes or No but no button will serve as the enter button and the ok/enter button on the universal remote won't work either. Basically useless without the original remote.
We were excited to find a regular clock/radio alarm for a affordable price but so disappointed that the radio alarm is full volume and can’t be lowered. Obviously you’re aware of it but won’t change it and continue to take peoples money. I should have checked reviews first
I like the large digital display, however, I'm disappointed that I can't adjust the radio alarm volume. Also it's very tricky to set the radio preset stations. The instructions are very sketchy and it takes trial and error to figure it out. When I contacted customer support, I was informed they don't make any other clock radios with adjustable radio alarm volumes. This is the first I've owned where you can't adjust it.